FREQUENTLY ASKED QUESTIONS

Do you ship internationally?

Yes, we ship worldwide. Please note that international customers are responsible for any customs duties, taxes, or import fees.
Can I insert an image, video, or gif in my FAQ?

Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
How long does shipping take?

Shipping times vary based on the destination and chosen shipping method. Estimated delivery times are provided at checkout.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
How do I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier’s website.
How can I contact customer service?

You can reach us via email, phone, or online chat. Please visit our contact page for more details. For additional questions, please don’t hesitate to contact our support team at h1dd3njunk01@gmail.com
What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure payment methods as displayed during checkout.
How do I edit or remove the “FAQ” title?

You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
What should I do if my order arrives damaged?

If your order arrives damaged, please contact us within 7 days of delivery. Provide photos of the damage, and we will arrange a replacement or refund.
Can I change or cancel my order?

Orders can be changed or canceled within 24 hours of placing them. Contact our customer service team immediately for assistance.
What is an FAQ section?

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.