SHIPPING & RETURNS

Shipping Policy

At H1DD3N JUNK, we strive to ensure timely and reliable delivery of all orders. Below are the details of our shipping policy:

Processing Time: Orders are processed within 1-3 business days after payment confirmation. Custom or pre-order items may take longer, with estimated timelines provided during checkout.
Shipping Methods: We offer standard and expedited shipping options through trusted carriers. Delivery times depend on the chosen shipping method and destination.
Shipping Costs: Shipping fees are calculated based on the weight, dimensions, and destination of the order. Any applicable fees will be displayed at checkout.
International Shipping: We ship worldwide, but delivery times and costs may vary by country. Customers are responsible for any customs duties, taxes, or import fees.
Order Tracking: Once shipped, customers will receive a tracking number to monitor their delivery progress.
Shipping Delays: We are not responsible for delays caused by carriers, weather, or customs, but we will assist in resolving any issues.

We want you to be completely satisfied with your purchase. Our return and exchange policy is as follows:

Eligibility: Returns and exchanges are accepted within 30 days of delivery. Items must be unused, in their original condition, and accompanied by proof of purchase.
Non-Returnable Items: Personalized, custom, or final sale items are not eligible for returns or exchanges unless defective.
Return Process:
- Contact our customer service team to initiate a return or exchange.
- Once approved, ship the item back to the provided address. Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds:
- Refunds are processed within 7-10 business days after receiving the returned item.
- Refunds will be issued to the original payment method.
Exchanges:
- If exchanging for a different size, color, or item, the replacement will be shipped after the original item is received and inspected.
Damaged or Defective Items: If your item arrives damaged or defective, contact us immediately for a replacement or refund.

For further details or assistance, please reach out to us at H1dd3njunk01@gmail.com